We hope you will decide to buy from us. The following information tells you who we are and other essential information as set out in the Consumer Protection (Distance Selling) Regulations 2000:
Seller's name: Flambard Press
Postal address:
Stable Cottage, East Fourstones, Hexham, Northumberland NE47 5DX.
Telephone: (01434) 674360
Fax: (01434) 674178
We sell books as described on this web site. The price quoted includes all taxes, postage and packing to UK addreses. We do not normally sell direct to non-UK addresses and advise overseas customers to order via Inpress - there is a link to their website with the description of each book.
Payment is by cheque drawn on a UK bank. If your order is straightforward, simply write to us saying what you want and enclosing a cheque. If your order is more complex, as you explore this site click the icon 
to add the relevant books to your shopping cart. Then, when you are ready, go to Checkout which produces an order form with all the arithmetic done for you: all you have to do is print it out.
We are unable to accept credit or debit cards - if you want to pay by card then we suggest you order via Inpress.
We aim to turn your order round within three days but occasionally it could take longer. If it will take longer than 30 days we will write and let you know when you can expect to receive your order. We use the Royal Mail or Parcelforce to deliver your books to you.
You have the right to cancel the order. You can do this any time before you receive the order and for seven working days after you get it. (A "working day" is any day except Saturday, Sunday or a public holiday.)
To cancel your order either write to us at the above address or fax (01434) 674178. If you have received your order, you must send the books back to us in saleable condition at your expense. We will refund you the amount of your order.
The prices quoted on this website are valid for a period of thirty days. You can always check the current price by returning here. If you print out an order form, it will state the date it is printed and the date the prices are valid until.
Please note, if you purchase our books from Inpress then their terms and conditions apply, not ours.
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Web site design by Cornwell Internet. Last updated on 29th March 2008.